In the face of the coronavirus outbreak, Lake Orion Plumbing, Heating & Cooling (LOPHC) is committed to the health and well-being of our customers and staff. The World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC) recommends that given increasing risk to the general public for contracting the coronavirus (Covid-19), now is the time for communities to prepare. In addition to staying informed, proactive action steps are taking place by our employees, to avoid possible spread or transmission of the virus. As a company we are:

• ENCOURAGING STAFF TO PRACTICE FREQUENT HAND WASHING with soap and warm water, as this is the number one way to prevent the spread of COVID-19, the flu and many other viruses.
• PROVIDING HAND SANITIZER FOR STAFF VEHICLES that contains at least 60% alcohol.
• REFOCUSING AND INCREASING CLEANING DUTIES IN ALL OUR BUILDINGS Currently, all touch points (light switches, doorknobs, water fountains, bleachers, etc.) are cleaned daily with an antimicrobial disinfectant on the EPA list of COVID-19 fighting products (VIRAL II/256.) Previously, all hard surfaces were wiped with the same product on a weekly basis. Plans for additional focused deep cleaning of high traffic areas and buildings are in place and deployed as necessary.

Our friends and customers should:

• RESCHEDULE SERVICE APPOINTMENT IF SOMEONE IN YOUR HOME IS SICK: If you or anyone in your home has any of the following symptoms, they should stay home: fever (without medication), vomiting, diarrhea, undiagnosed rash, green or yellow discharge from nose, an inflamed throat, persistent cough, redness or discharge from the eyes, or an elevated temperature. Preventing the spread of any illness is all of our responsibility.
• ENCOURAGE ALL MEMBERS OF YOUR HOUSEHOLD TO WASH THEIR HANDS often with soap and warm water for at least 20 seconds. If soap and water is not available, use hand sanitizer. Remember to avoid touching eyes, nose, or mouth with unwashed hands and to cover mouth and nose with a tissue or upper sleeve when coughing or sneezing.
• AVOID CONTACT WITH PEOPLE WHO ARE SICK and do not bring your children to visit with people who are ill.
• PRACTICE FREQUENT HAND WASHING with soap and warm water, as this is the number one way to prevent the spread of COVID-19, the flu and many other viruses.
• AVOID CLOSE CONTACT with people that are sick
• CLEAN

Wear a facemask if you are sick:

• If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room.
• If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.